Five minutes at home. Online when you land.
Install your eSIM on wi-fi, ideally the day before you fly. Installing doesn't start your plan.
Before you start
- Connect to wi-fi.Your phone downloads the eSIM over the internet, so do it at home or in the hotel, not at the gate.
- Have the QR code on another screen.You scan it with the phone you're installing on, so open the email on a computer or tablet, or print it.
- No second screen?Your email also has two codes, an SM-DP+ address and an activation code, to type in instead.
iPhone
Install it at home
- Open Settings › Mobile Service › Add eSIM.On some iPhones it's called Mobile Data or Cellular instead of Mobile Service.
- Tap Use QR Code and scan the code in your email.Or tap Enter Details Manually and type the SM-DP+ address and activation code.
- Name the new line Tetherd when asked.It makes it easy to tell apart from your own SIM.
- Keep your own SIM as the main line for calls and texts.For mobile data, leave your own SIM selected for now. You'll switch when you land.
- Turn off Allow Mobile Data Switching.This stops your own SIM using data overseas and running up roaming charges.
Cancel
Use QR Code
Point the camera at the QR code in your Tetherd email.
Illustration: scanning the QR code at home, on wi-fi.
When you land
- Go to Settings › Mobile Service › Tetherd and turn the line on.
- Turn on Data Roaming for the Tetherd line.It's needed for travel eSIMs, and it doesn't cost extra on Tetherd.
- Set Mobile Data to Tetherd.
- Turn off Data Roaming on your own SIM.Your own SIM can still receive calls and texts if your carrier allows it.
- No signal after a few minutes? Restart your phone.That fixes most first-connection hiccups. Still nothing? See the troubleshooting tips.
Settings
Mobile Service
SIMs
- TTetherdSearching…OffSoftBank 5G
- PPersonalCalls and texts
- Mobile DataPersonalTetherd
Switch on Tetherd when you land.Mobile data is using Tetherd.
Illustration: landed in Japan, with Tetherd switched on.
Don't delete the eSIM until your trip is over. A deleted eSIM usually can't be put back, and you'd need a new one.
Samsung Galaxy
Install it at home
- Open Settings › Connections › SIM manager.
- Tap Add eSIM, then Scan QR code from service provider.If you can't scan, choose Enter activation code and type the codes from your email.
- Confirm, and name the new line Tetherd.
- Keep your own SIM switched on for calls and texts.Leave mobile data on your own SIM for now, and turn off its data roaming.
Back
Scan QR code
Point the camera at the QR code in your Tetherd email.
Illustration: scanning the QR code at home, on wi-fi.
When you land
- Go to Settings › Connections › SIM manager and switch Tetherd on.
- Under Mobile data, choose Tetherd.
- Go to Connections › Mobile networks and turn on Data roaming.It's needed for travel eSIMs, and it doesn't cost extra on Tetherd.
- No signal after a few minutes? Restart your phone.Still nothing? See the troubleshooting tips.
Connections
SIM manager
SIMs
- TTetherdSearching…OffSoftBank 5G
- PPersonalCalls and texts
- Mobile dataPersonalTetherd
Switch on Tetherd when you land.Mobile data is using Tetherd.
Illustration: landed in Japan, with Tetherd switched on.
Don't delete the eSIM until your trip is over. Menu names can differ a little between Galaxy models and software versions.
Google Pixel
Install it at home
- Open Settings › Network & internet › SIMs.
- Tap Add SIM (or the + button), then Download a SIM instead?
- Scan the QR code in your email.Can't scan? Choose Need help? › Enter it manually, and type the activation code.
- When asked, keep your own SIM for calls and texts, and leave mobile data on it for now.
Back
Scan QR code
Point the camera at the QR code in your Tetherd email.
Illustration: scanning the QR code at home, on wi-fi.
When you land
- Go to Settings › Network & internet › SIMs › Tetherd.
- Turn on Use SIM, Mobile data and Roaming.Roaming is needed for travel eSIMs, and it doesn't cost extra on Tetherd.
- On your own SIM, turn off Roaming.
- No signal after a few minutes? Restart your phone.Still nothing? See the troubleshooting tips.
Network & internet
SIMs
SIMs
- TTetherdSearching…OffSoftBank 5G
- PPersonalCalls and texts
- Mobile dataPersonalTetherd
Switch on Tetherd when you land.Mobile data is using Tetherd.
Illustration: landed in Japan, with Tetherd switched on.
Don't delete the eSIM until your trip is over. Menu names can differ a little between Android versions.
Be first on board.
Tetherd opens soon. Leave your email and we'll send you one message when you can buy.